Who we are
The website referred to in this privacy policy is https://www.propackagingboxes.co.uk/ and the legal owner of the site is SM Printing and Packaging Ltd. trading as Pro Packaging Boxes with its website as (https://www.propackagingboxes.co.uk/)
We care about how your personal information is used and value your privacy. We recognise that you care about how your data is handled and that it is important to you. We will only collect and use personal information in accordance with this policy, in keeping with our legal responsibilities, and consistent with the principles of full transparency and your rights under the law. For the purpose of the General Data Protection Regulations, we are the Data Controller.
If you buy items or services over the phone, on the internet, or otherwise via any of our websites or through social media interactions with us (our “Services”), you are subject to this Privacy Policy. This Privacy Statement has been implemented across all aspects of our business to fulfill our promise to safeguard your personal information.
ProPackagingBoxes.co.uk may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
What personal data we collect and How we collect it
When you contact ProPackagingBoxes.co.uk by doing the following, we may gather personal information about you:
- Purchasing products or services from us
- Requesting or obtaining a price quote on our products and services
- Requesting a catalogue or subscribing to an e-newsletter
- Requesting or obtaining product or material samples
- Using the website for information
- Using our Live Chat facility
- Telephoning, texting, sending an email or letter and communicating with us through other internet channels like social media
- Attending an event, exhibition, conference, or webinar
- Face to face visit from our sales team
- Engaging on our social media platforms
The information we collect from you may include:
- Your full name, company/organisation name, address, telephone number, email address, job title, and the department you work in.
- Information about payment details such as bank account, credit card, and PayPal accounts.
- Artwork including logos, branded graphics, and other such media files for design and printing.
- Information about the products and services you may require from us (including product/services specifications, the services/products we have provided to you, when and where, what you paid, the way you used our products and services, and so on).
- Feedback and reviews that you have given to us about our products and services.
- Your account login details for our websites, including your user name and chosen password.
- Information about any device you have used to access our services (such as your device’s make and model, browser or IP address) and also how you use our services. For example, if you use our websites, we try to identify when and how you use those websites.
- Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don’t open them or don’t click on any links in them, we know we need to improve our Services.
- Your marketing preferences.
If you do business with us we may also ask for further information about you or your company including finance details.
What third parties do we receive data from
We may contact you using the information provided to us by other companies. We take precautions to ensure that they have your permission to allow us to do so. Please notify us if you believe this is incorrect.
We collect data from a variety of sources, including specialised businesses that provide consumer information (such as credit reference agencies, fraud prevention organisations, databases marketing, and research firms), social media platforms, digital marketing services, and public records.
Information provided to us via cookies
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